Salon Reputation Managment

In the age where reviews play an important part of decision making, your salon needs to have a strong online reputation. There are a lot of salons and spas out there, offering similar services as yours, hence your salon’s online reputation becomes a deciding factor for potential clients. A 2023 survey found that 83% of consumers prefer not to choose.. Read more

The Role of Salon Client Retention It’s no secret that client retention is more cost effective than new client acquisition. Returning clients save you marketing budget that you would have to otherwise spend to gain new ones. Client retention enables salons to know what a repeat client wants and how they have been accustomed to their favorite stylist. In this.. Read more

You pour your passion, creativity, and long hours into growing your salon business. Reading negative feedback stings, even when you try your best. What next? How do you deal with criticism? Take a deep breath and read on. In this post, we’ll explore 6 savvy strategies to handle negative reviews. You’ll learn how to turn criticism into opportunities to improve,.. Read more